Frequently Asked Questions
Welcome to Blessed Tresses Salon & Hair Loss Center! We’re committed to providing premium human hair extensions, professional hair restoration solutions, and exceptional customer care. Below are answers to some of our most frequently asked questions.
Where is Blessed Tresses located?
Blessed Tresses Salon & Hair Loss Center is located at:
108 North Kerr Avenue, Suite A2
Wilmington, NC 28405
How can I schedule a salon appointment?
Appointments can be scheduled by calling or texting us at (910) 880-4704.
Our licensed beauty professionals are dedicated to providing personalized attention and an exceptional salon experience. If we’re unable to answer your call, please leave a voicemail or send a text with your name and the service you’re interested in. We’ll respond as soon as possible.
We appreciate your patience as we give each client the same undivided attention and quality care you can expect during your own appointment.
Why doesn’t Blessed Tresses advertise hair using origins such as Brazilian, Peruvian, Malaysian, or Mongolian?
At Blessed Tresses, transparency and integrity are essential to our brand.
The hair extension industry frequently uses geographic names such as Brazilian, Peruvian, Malaysian, and Mongolian to describe hair textures or marketing categories. However, these labels do not necessarily indicate the actual country where the hair was sourced.
Rather than relying on potentially misleading marketing terms, we focus on the characteristics that truly matter: hair quality, sourcing, texture, cuticle integrity, longevity, and performance.
Our commitment is to provide premium hair products backed by honest descriptions and professional expertise.
Why doesn’t Blessed Tresses use hair grades such as 7A, 8A, 9A, or 10A?
There is no universally regulated or standardized grading system for human hair extensions.
Terms such as 7A, 8A, 9A, 10A, and even 12A are commonly used as marketing classifications, but their meanings can vary significantly between suppliers.
At Blessed Tresses, we believe customers deserve more than an arbitrary grade. We prioritize actual hair quality, sourcing, processing methods, cuticle alignment, durability, and overall performance.
Our goal is to help customers make informed purchases based on quality rather than marketing labels.
What is the quality of Blessed Tresses hair extensions?
Blessed Tresses offers carefully selected, premium 100% human hair extensions designed to provide natural movement, versatility, and long-lasting beauty.
Our collections include premium virgin and RAW hair options, with specific characteristics depending on the product selected.
We prioritize quality, softness, cuticle integrity, and natural appearance.
Unlike some lower-quality extensions that rely heavily on temporary silicone coatings to create artificial softness and shine, our premium hair selections are chosen for their natural characteristics and performance.
Each product description provides additional information about its specific hair type and features.
What is the Grayc’d Collection?
The Grayc’d Collection is our signature collection of premium gray, silver, and naturally blended human hair extensions.
Created for women who embrace the beauty of gray hair, this collection offers sophisticated options designed to complement natural silver strands and enhance personal style.
Our Grayc’d Collection includes a variety of textures, lengths, and extension options, allowing customers to achieve beautiful, seamless results without compromising their natural aesthetic.
For gray and silver extensions, we recommend using a quality purple shampoo when appropriate to help maintain or enhance cooler tones. Always follow the manufacturer’s directions and avoid overuse.
How much hair comes in one bundle?
Bundle weights vary by collection and product type.
Our standard weft bundles generally contain approximately 100 grams (3.5 ounces) of hair unless otherwise stated in the product description.
Specialty extensions, tape-ins, and other hair products may have different weights or quantities.
Please review the individual product listing before purchasing.
How many bundles do I need for a full sew-in?
Most traditional full sew-in installations require approximately 2–3 bundles, depending on the desired fullness, length, texture, and the client’s natural hair density.
Longer lengths or fuller styles may require 3–4 bundles or more.
For the most accurate recommendation, consult your stylist before ordering.
What lengths should I purchase to achieve a layered hairstyle?
For a naturally layered appearance, we generally recommend selecting bundles in graduating lengths, approximately two inches apart.
For example: 16”, 18”, and 20”.
This combination creates a gradual layered effect while maintaining fullness and movement.
Your ideal combination may vary depending on your desired hairstyle.
Do Blessed Tresses hair extensions shed?
Minimal shedding is normal with most hair extensions, including premium-quality hair.
However, excessive shedding may result from improper detangling, rough handling, cutting through wefts, excessive heat, or inadequate maintenance.
We recommend following our hair care instructions and having extensions installed by a qualified professional.
What heat protectant should I use?
We recommend using a professional heat-protectant product specifically formulated for human hair extensions before applying heated styling tools.
Although lightweight argan oil may be used sparingly to add shine and help maintain softness, it should not replace a dedicated heat protectant unless the product is specifically formulated and labeled for heat protection.
Always use the lowest effective heat setting to help preserve the integrity and longevity of your extensions.
Should I wash my hair extensions before installation?
Although our extensions are prepared for sale, we recommend gently shampooing and conditioning the hair before the initial installation, unless otherwise specified in the product instructions.
This allows you to inspect the hair, become familiar with its natural texture, and prepare it for styling.
We strongly encourage customers to inspect their extensions thoroughly before washing, altering, or installing them, as these actions may affect return or exchange eligibility.
How should I wash my Blessed Tresses hair extensions?
For maintenance recommendations, please refer to our Hair Care Instructions.
Can Blessed Tresses hair extensions be colored or chemically processed?
Many of our human hair extensions can be professionally colored or customized. However, chemical processing is performed at the customer’s discretion and may affect the hair’s condition and longevity.
Results vary depending on the hair’s original color, processing history, and the chemicals used.
We strongly recommend consulting a licensed professional and performing a strand test before any chemical treatment.
Not all collections are suitable for bleaching, lifting, or additional chemical processing.
Will curly hair return to its natural texture after straightening?
Many curly and wavy human hair extensions can return to their original texture after shampooing, provided they have not experienced heat damage or chemical alteration.
However, excessive heat can permanently loosen or change the curl pattern as with any natural hair.
We recommend minimizing heat exposure, using a professional heat protectant, and selecting a texture that closely matches your desired everyday hairstyle.
How long do Blessed Tresses hair extensions last?
The longevity of your extensions depends on the specific hair collection, frequency of wear, installation method, styling practices, and maintenance routine.
With proper care, some of our premium hair extensions may remain reusable for up to two years or longer.
However, individual results vary, and no specific lifespan is guaranteed.
Following our recommended hair care instructions will help maximize your investment.
Can I reuse my hair extensions?
Yes! Many of our premium hair extensions are designed for multiple installations when properly maintained.
Traditional wefts can often be removed, cleaned, and reinstalled.
Certain specialty extensions, including tape-ins, may also be reused after professional removal and replacement of the adhesive tabs.
Reusability depends on the extension method, the condition of the hair, and proper professional handling.
Does Blessed Tresses offer solutions for medically related hair loss?
Yes! Blessed Tresses Salon & Hair Loss Center is committed to supporting individuals experiencing hair loss associated with alopecia, chemotherapy, medical conditions, and other forms of hair thinning or loss.
Our goal is to bridge the gap between beauty, hair restoration, and compassionate client care through personalized solutions, education, and professional guidance.
We understand that hair loss can affect more than appearance. Our mission is to help clients restore confidence, dignity, and a sense of self.
Please contact us to learn more about available consultations, hair restoration options, and cranial prosthesis services.
Do you offer cranial prostheses or insurance billing assistance?
Blessed Tresses is expanding its focus on medically related hair loss solutions, including cranial prostheses and insurance billing guidance.
Coverage for cranial prostheses varies by insurance provider, policy, medical necessity requirements, and supporting documentation.
Please contact our team to discuss current service availability and learn more about potential insurance-related options.
Insurance coverage, reimbursement, or claim approval cannot be guaranteed.
What is your return or exchange policy?
Due to the hygienic nature of human hair extensions and hair products, all sales are generally final.
Exceptions may apply to verified order fulfillment errors, defective merchandise, or other circumstances required by applicable law.
Customers should thoroughly inspect their orders before washing, coloring, altering, or installing the hair.
If you believe there is an issue with your order, please contact us promptly so our team can review your concern.
Please refer to our full Return & Exchange Policy for complete terms and conditions.
How long does it take to process and ship an order?
Please allow approximately 5–14 business days for order processing and shipping, unless a different timeframe is specified in the product description.
Business days exclude weekends and recognized holidays.
Custom orders, specialty textures, and certain products may require additional processing time.
Shipping and delivery estimates are not guaranteed and may vary depending on product availability and carrier conditions.
What if I don’t see the product, texture, or length I’m looking for?
We’re happy to help!
If you’re searching for a specific texture, length, gray blend, extension method, or customized hair solution that isn’t currently listed on our website, please contact us.
Our team can assist with product recommendations and discuss potential special-order options based on availability.
Why choose Blessed Tresses?
Blessed Tresses is more than a hair extension company or traditional salon.
We’re a beauty and hair restoration resource dedicated to combining premium products, professional expertise, honest education, and compassionate care.
Whether you’re enhancing your natural beauty, embracing your silver strands, exploring protective styling, or navigating medically related hair loss, our goal is to provide solutions that help you look and feel your best.
Blessed Tresses Salon & Hair Loss Center
Where Beauty, Restoration & Confidence Meet.